Week 6 Blog 636

Essential Question: What are the most important things to remember in conducting interviews?

I think the most important things to remember when conducting an interview is to make sure you are prepared and have open-ended questions. Make a person feel comfortable and let them know you are listening. I would also paraphrase answers back to the person to ensure I got the information right. I also suggest using the SOLER technique when facing them. In the article on Active Listening, S.O.L.E.R stands for:

Squarely face the person

Open your posture

Lean towards the sender

Eye contact maintained

Relax while attending

When should you interview? Interviewing is necessary when we cannot observe behaviors, feelings, or how people interpret the world around them(Merriam & Tisdell, 2009). So make sure that interviewing is necessary when you are collecting information for your project. The key to getting good data is asking good questions (Merriam & Tisdell, 2009). If you don’t have good questions, you will not get good data. More open-ended question are better than closed “yes or no” questions (Merriam & Tisdell, 2009). Turner (2010) says, “The research questions [are] one of the most crucial steps in the interview process.”

The article, Conducting An Interview suggests six good steps for conducting an interview:

1. Setting the interview context

2. Planning the interview

3. Constructing questions

4. Starting and finishing the interview

5. Conducting the interview

6.Managing data collected during an interview

In step 1, setting the interview, you need to have clear objectives for the research project. For step 2, planning the interview, you want to go through the steps and make sure you have what you need before you get started. When constructing questions, under step 3, use open-ended questions, which can lead to rich data. Step 4, starting and finishing an interview, describes the process of introducing yourself and setting the purpose of the interview and getting permission to take notes or record responses in some way. When ending the interview, summarize what was said, thank the person for the interview, and, if needed, ask if it is ok to get in touch with them again. Step 5, conducting the interview, is when you would put S.O.L.A.R in place. This is where you check your body language, your voice, your opinion, you facial expressions, and posture. Everything you do will make a difference in how your interviewee will feel and how they answer your questions. Make them feel comfortable. The last step is to manage data collection during the interview, notes should be taken but not too much. You can also audio or videotape an interview, but that sometimes makes people feel uncomfortable. Make sure to maintain eye contact as well. These are six steps taken from the article “Conducting an Interview,” which I thought were good steps to share.

To see my infographic click on the link:

http://easel.ly/infographic/41clit

References

Active Listening Skills. (2015). Retrieved October 6, 2015, from http://www.taftcollege.edu/lrc/class/assignments/actlisten.html

Conducting An Interview. (2010). Retrieved October 6, 2015, from http://sydney.edu.au/business/__data/assets/pdf_file/0016/90340/Research_conducting_an_interview.pdf

Merriam, S., & Tisdell, E. (2009). Qualitative research: A guide to design and implementation. San Francisco: Jossey-Bass.

Turner, D. W., III (2010). Qualitative interview design: A practical guide for novice investigators. The Qualitative Report, 15(3), 754-760. Retrieved October 6, 2015, from http://www.nova.edu/ssss/QR/QR15-3/qid.pdf

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4 thoughts on “Week 6 Blog 636

  1. I really like your infographic, it’s fun to look at! I agree with you that the most important thing to remember when interviewing is to be prepared and to make sure in that preparation you have developed good questions to ask so that you can get good usable data. I also think that part of getting good data is also making the person you are interviewing feel comfortable like you mentioned in your blog. It is important to not overpower the person and to allow them to talk and share their thoughts and experiences. I think that’s where teachers have a heads up because we seem to be more comfortable with silence when students are thinking so this can transfer over to interviews and allow us to sit in silence while the person thinks instead of spitting out the next question.

    Liked by 1 person

  2. I love that SOLAR mnemonic. It’s easy to remember and the tips are great. I like that you mentioned we should come across friendly and make the person feel comfortable. I think that’s really important too because if we don’t make the respondent feel comfortable, they probably wouldn’t answer the questions and give you the data you want. Your six steps in your infographic are great! You did a good job, sure looks like you had fun with it!

    Liked by 1 person

  3. I came to the same conclusion that open-ended questions are the best way to go. I think the hardest part will be allowing time for answers and truly listening – not thinking of the next question to ask. Love the colorfulness and visual aspect of your infographic. I was a little thrown by having to read steps 1-6 from right to left. Probably just a personal thing, but thought I would let you know.

    Liked by 2 people

  4. Theresa,

    I like the flow of your infographic. It wasn’t too crowded and was very visually appealing, but the order of the bubbles confused me at first. The active listening acronym S.O.L.E.R. is very useful. I remember learning about active listening during my undergrad, and it really helps you make sure you are paying attention to what other people are saying. I think think S.O.L.E.R. will help me remember all of the steps so that I can be better at active listening both during interviews, and also in other instances.

    Liked by 1 person

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